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Return Policy

Exchange and Refund Terms

1.   Return is not valid once product has been used.

2.  It is important that you as a customer carefully check your goods / products when you receive your shipment.  If you receive your item and see that it is damaged or does not match the one you ordered, please take picture or video and you must contact us within 2 days from receiving the product. 

      Whatsapp : 6999 7333
Email         : info@sococo.com.hk

3. Delivery charge is non-refundable for the purchased order.


4.    We will action within 3-5 working days if application fulfill our exchange and refund policy